Shipping Policy
Warranty Overview
Every AED unit purchased from AED Store is backed by the full manufacturer warranty. We only sell factory-sealed, genuine products through authorized distribution channels, ensuring your warranty is valid and enforceable.
All warranty claims are handled directly through us. You won’t need to contact the manufacturer separately — our team manages the entire process on your behalf.
Delivery Timeframes
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | Free (AED units) / $9.95 (accessories under $99) |
| Expedited Shipping | 1–2 business days | Quoted at checkout |
| Remote / Northern Areas | 5–10 business days | Free (AED units) / varies for accessories |
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website. If you have any issues with tracking, contact us at info@aedstore.ca.
Packaging & Handling
All AED units are shipped in their original manufacturer packaging inside a protective outer carton. Every shipment is insured for the full value of the contents. We take extra care to ensure your equipment arrives in perfect, factory-sealed condition.
Shipping Restrictions
- We currently ship within Canada only
- We do not ship to P.O. boxes for AED units (signature required)
- International shipping is not available at this time
For special delivery requirements, bulk shipments to multiple locations, or questions about your specific region, please contact our team.
Questions about our policies?
Contact us at info@aedstore.ca or call 1-800-XXX-XXXX